Shipping Policy
Shipping Policy
At Pressora™, we aim to provide a smooth and reliable delivery experience. Please review the information below before placing your order.
Order Processing
Orders are typically processed within 1–3 business days after payment has been successfully confirmed.
Orders placed on weekends or public holidays will begin processing on the next business day.
During periods of high demand, promotional events, or holidays, processing times may be slightly longer.
Shipping Cost
We offer free standard shipping on all orders within the United States.
No minimum purchase is required.
Estimated Delivery Time
After your order has been processed and dispatched, estimated delivery is:
United States: 7–15 business days
Delivery times are estimates and may vary depending on the destination, carrier availability, customs procedures, weather conditions, or other circumstances outside our control.
Order Tracking
Once your order has shipped, you will receive a confirmation email containing your tracking information.
Please allow 2–5 business days for tracking updates to appear after your order has been dispatched.
In some cases, tracking may not update immediately while the package is moving between carrier facilities.
Multiple Packages
Orders containing multiple products may be shipped separately due to product availability or fulfillment location.
You may therefore receive more than one package and more than one tracking number. You will not be charged any additional shipping fees.
Incorrect Shipping Information
Customers are responsible for providing a complete and accurate shipping address at checkout.
Please review your information carefully before submitting your order.
If you notice an error, contact our customer support team as soon as possible. We cannot guarantee that an address can be changed once an order has entered processing or has been shipped.
Pressora™ is not responsible for orders delivered to an incorrect address provided by the customer.
Delayed Packages
Although most orders arrive within the estimated delivery period, delays may occasionally occur.
Possible causes include:
- High shipping volumes
- Carrier delays
- Severe weather
- Customs or security inspections
- Incorrect or incomplete address information
- Local delivery disruptions
If your tracking information has not updated for an extended period, please contact our customer support team.
Lost or Missing Packages
If tracking shows that your package has been delivered but you cannot locate it, please:
- Check around the delivery location.
- Ask household members or neighbors.
- Check with your building reception or mailroom.
- Contact the shipping carrier directly.
If the package is still missing, contact us with your order number and tracking information so we can review the situation.
We are not responsible for packages lost or stolen after the carrier marks them as successfully delivered.
Damaged Packages
If your order arrives damaged, contact us within 48 hours of delivery.
Please include:
- Your order number
- A description of the issue
- Clear photographs of the product
- Photographs of the packaging and shipping label
Do not discard the packaging until your request has been reviewed.
International Shipping
Pressora™ products are currently designed primarily for the United States market.
The Pressora™ garment steamer operates at 110V and includes a US-type plug. Customers are responsible for confirming voltage and plug compatibility before using the product outside the United States.
Any customs duties, import taxes, or additional charges applied by the destination country are the responsibility of the customer.
Order Cancellations
Orders begin processing shortly after they are placed.
To request a cancellation, contact us as soon as possible. We cannot guarantee cancellation once an order has entered fulfillment or has been shipped.
Contact Us
For questions regarding shipping or tracking, please contact us at:
Email: support@pressora.com
Please include your full name and order number so we can assist you more quickly.